• Answer 3 quick questions to let us know what you think about Pukka and our website

  • Limited offer - Free delivery on all orders £29.99 or over

Pukka Modern Slavery Act Statement - 2022

Pukka Modern Slavery Act Statement - 2022

1. Purpose and scope of the statement

This statement is made pursuant to the UK Modern Slavery Act 2015, section 54(1) Transparency in supply chains and as such constitutes our modern slavery and human trafficking statement for the financial year January to December 2022.

Signed: Anuradha Chugh, Chief Executive Officer

2. Governance

Pukka Herbs is a brand within the Lipton Teas & Infusions group. Up till July 2022, Lipton Teas & Infusions was owned by the Unilever Group, at which point it was sold to CVC Capital Partners. CVC is a leading private equity firm, founded in 1981 with offices in Europe, USA and Asia, with more than 100 companies, and a combined turnover of $100 billion. We share parts of the supply chain for teas with our sister brands within the Lipton Teas & Infusions group, but for gifting (Pukkaware) we operate our own supply chains.

The Modern Slavery Act 2015 covers both our supply chain and our own business operations. In this statement therefore, we have covered our approach to both activities.

Our Chief Executive Officer is ultimately responsible for ensuring we are compliant with the Act, supported by the Pukka Leadership Team and our Supply Chain team.

As part of the Lipton Teas & Infusions group, the Pukka Board signs off our strategy and operations, including our actions to identify, mitigate and reduce risks of modern slavery.

3. Structure, business and supply chains

Pukka is an organic herbal tea business, sourcing approximately 1,600 tonnes of 200 different herbal raw materials, farmed or wild collected from 55 countries. Our supply chain is global. We work with many customers and partners to deliver Pukka’s herbal creations in more than fifty countries. We categorise our supply chain into herbal raw materials, packaging and finished goods. In 2022, our finished goods include tea and gifting (Pukkaware).

For our teas and Pukkaware, we partner with trusted third-party manufacturers to make our products, including sourcing raw materials, blending and packing. Our partners are businesses with whom we have long-standing relationships and who are also licenced to handle organic and Fair for Life certified materials. For our tea product we have two such suppliers; One based in the United Kingdom and one in Germany. We have traded with both these partners for over ten years and are proud of our long-term supply relationships.

In 2022 for our supplements, we bought 35 raw materials direct from the herbal supplies who are all certified organic and in most cases Fair for Life. All our supplements are manufactured in the UK. In 2022 we made the difficult decision to discontinue this part of our business. Since Pukka launched supplements, we were faced with multiple macro and micro challenges. More recently, these have included the cost-of-living crisis, complexity in testing requirements and selling in small volumes. These have all prevented a clear route to accelerate growth and to meaningfully drive our purpose.

Regardless of the form of our finished products, in all cases, we ensure there is a good level of traceability and that we or our partners visit the farmers and wild herb collectors to gain a mutual understanding of challenges and needs.

3.1 Policies

Our supplier relationships are based on partnerships, where all parties agree to a ‘long-term working relationship with mutually beneficial flow of information and resources a shared vision of continual improvement of service and products’. In 2022, our Sourcing Policy outlining this was shared with all direct suppliers, both existing and new, all together 27 of them.

Our Supplier Relationship Policy commits us to ethical practices with all suppliers, fair certified or not. For all suppliers, we maintain fair trading principles, such as transparency, mutually beneficial trading terms, a long-term view on demand and supplier support. We outline under what circumstances we may end the business relationship, the steps we take and how we support suppliers to address the reasons for us doing so.

Our suppliers notify Pukka if any critical human rights issues including modern slavery are found so that we can work together on a solution. This will become more explicit as part of the KPIs we are developing for suppliers.

We work with our main herbal ingredient suppliers to identify projects for Pukka’s Best Practice Organic programme, which funds improvements to organic farming and farmer livelihoods in Pukka’s supply chain. Our approach reduces the risk of modern slavery by enabling long term business planning, secure permanent employment, and social security.

4. Employment practices

Pukka has approximately 120 permanent employees (including those of full time and part time permanent contracts). We also have a small number of employees on fixed-term contracts, again including full time and part time contracts. Most of our employees are based the UK in our Bristol Head Office and nearby warehouse. Our global business is managed through local Lipton Teas & Infusions teams, who are guided by our Head Office. Being part of Lipton Teas & Infusions enables us to fill some roles from their talent pool whilst providing additional career development for Pukka employees within Lipton Teas & Infusions. We have a small number of temporary workers engaged directly via contractor arrangements or indirectly via temp agencies, all of whom have agreements in place and are subject to appropriate UK employment and tax legislation.

As an ethical employer we naturally comply with all UK employment legislation and where possible exceed requirements. Right to work documentation is checked and confirmed before any employment offer is made and names, bank accounts, details are all checked to ensure identity fraud is not committed and payment is made directly to employees. All terms and conditions are shared prior to employment and policies are made available on joining, including our complaint mechanisms and whistleblowing policies.

5. Due diligence

5.1 Risk assessment, prevention, and mitigation

We recognise that we may not know what is happening in every corner of our business or supply chain. We have a high level of complexity in the herbal products that we make, using many ingredients from different origins and there is a considerable number of economically vulnerable groups in global herbal supply (for example, subsistence farmers and wild collectors). Pukka is committed to eliminating all human rights abuses within our supply chain. In 2021 we partnered with twentyfifty, a specialist business and human rights consultancy, to carry out a gap analysis and risk assessment of our business

The human rights review taking place with twentyfifty which consisted of:

  • Gap analysis of current practice and recommendations for improvement

  • Risk assessment of our supply chain, enabling prioritisation of actions.

  • Developing a roadmap with key performance indicators to measure our performance, align with our goals, remain accountable, and work towards continuous improvement.

We have since set up a cross functional Working Group responsible for carrying out risk assessments, including to identify, assess, and mitigate risks related to Modern Slavery or Human rights abuses. The risk assessment enables us to understand which raw materials are highest risk in terms of human rights abuses so that we can work with our suppliers to focus our efforts on these supply chains.

5.2 Supplier visits

Members of our Procurement Team and our supplier partners visit some of our suppliers around the world with reasonable frequency. During supplier visits, our team:

  • Assess on-site working conditions and signs of unethical practices by interviewing staff and observing behaviours.

  • Ensure compliance to organic and fair-trade standards; evaluate how the fair premium fund is spent and how it has improved conditions.

  • Connect with producers to understand the local social, environmental, and economic context, their challenges and constraints.

  • Identify opportunities to support farmers and wild herb collectors to improve livelihood resilience.

During 2022 Pukka carried out 10 overseas and 6 UK supplier visits. The overseas supplier visits were carried out in India (3 visits), Turkey (2 visits), Nepal (1 visit), Germany (2 visits), USA (1 visit), and Switzerland (1 visit). These included visits to herbal suppliers, contract manufacturers and packaging suppliers. Our supplier partners also carried out multiple visits on our behalf, in addition to the visits we made.

5.3 Organic certification

As an organic business certified by the Soil Association we only use certified organic raw materials, where traceability requirements are in place helping us connect with our ingredient sources. Each order placed with a supplier contains a requirement to comply with organic standards, which require provision of good working conditions, fair treatment and fair pay.

5.4 Ethical certification

We are a certified Fair for Life and For Life business, which ensures we commit to fairness, respect of human rights and the natural world and sustainable local development. We have paid €281,558 in fair premiums to farmers communities in 2022 and we are committed to increasing this to almost €1mln in 2025. The For Life standard is a standard for corporate social responsibility based on International Labour Organisation (ILO) conventions.

5.5 Other third-party supplier audits

Our non-food materials suppliers, such as packaging, are required to submit a two pillar SMETA (SEDEX Members Ethical Trade Audit) audit report or equivalent as a minimum. SMETA reports are published in the SEDEX system, ensuring transparency and efficient information sharing. SMETA audits use the ETI Base Code, founded on the conventions of the International Labour Organization, as well as relevant local laws to assess working conditions and provide a corrective action plan where improvements are needed. In 2022, we had no instances or issues related to Modern slavery in our supply chain.

6. Key Performance Indicators (KPIs)

As part of our human rights due diligence assessment we are working to develop a roadmap with human rights (including modern slavery) KPIs to measure our progress against clear commitments. We look forward to presenting our commitments and targets in our next modern slavery act statement.

This Statement has been approved by the board of Pukka Herbs Limited by written resolution dated 28th June 2023.