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Certification Officer

  • Location: Bristol

  • Contract: 9 - 12 months FTC (Mat Cover)

  • Hours: Full-time (37.5 hours a week)

  • Salary: up to £35k per annum

Do you have experience with certification schemes and a basic understanding of organic and fair standards? Are you currently managing projects and have a strong ability to disseminate knowledge and embed new processes? If the answer is ‘yes’ we’d love you to join our purposeful, sustainable and growing ethical business and play a key role at the heart of our quality and operations team.

Based in our award-winning Bristol head office, we’re looking for a Certification Officer to join our fun, fast-paced world for a fixed term contract to cover maternity leave for 9-12 months. With a competitive salary of up to £35k per annum (pro rata), this full-time role comes with a benefits package designed to nurture your wellbeing and personal development.

About the opportunity

A beacon for sustainability and organic standards our herbal wellbeing products are proudly certified as Fair for Life, Organic, Cruelty Free and Kosher.

As our Certification Officer, you’ll be our project lead for certification at Pukka and our parent company ekaterra, leading on the implementation of standards, supply chain certification design and be the go-to expert on all things policy related. Working closely with the Certification Coordinator, you will lead on projects to embed new certifications, share standards and regulatory changes across the business and deliver training to colleagues in Pukka and ekaterra. Day to day you’ll ensure compliance to our certification standards throughout our supply chain and manage internal and external stakeholders, working closely with the operations and supply chain teams in Pukka and ekaterra. You’ll resolve certification queries and keep up-to-date with certification developments in Europe and GB, distilling what is most important for the Pukka and ekaterra teams. You’ll manage the organic and Rainforest Alliance licences for ekaterra in Europe, working collaboratively with the European ekaterra quality and projects teams on the creation of the certification structure. You’ll also play a key role in communicating Brexit updates with the wider business,how they may impact Pukka’s certifications and how we can prepare for upcoming changes.

With the business set to develop rapidly over the next year, you’ll ensure our certifiers are kept up to date with the changes and facilitate licence updates and training where appropriate. You’ll support on our annual inspections for all our certifications and work collaboratively with our partner packers to bring in new certification programs and develop new ones. We’re growing internationally at a rapid pace, so you’ll ensure we’re compliant with certification requirements within our new markets. And as a strong advocate for Pukka’s principles, you’ll work with regulators and certifiers to ensure Pukka can continue to deliver its mission globally.

About you

Educated to a BSc, MSc or equivalent, in a relevant field, you’ll have previous experience of managing a certification scheme, or have regulatory experience in a technical compliance role. You’ll have experience of audits and inspections and have played a key role in making these activities happen. You’ll be a passionate advocate of fair and organic standards and have a basic understanding of the principles of organic food and labelling. You’ll have experience leading on implementation projects and bringing colleagues together to embed new ways of working. With excellent communication skills, you can distil complex topics into relevant updates and deliver these in a timely manner.

You’ll be someone who aims high and is determined to deliver excellence. Strong communication and interpersonal skills are essential to manage internal and external stakeholders. You’ll be able to keep a clear head, able to act purposefully and have the resilience to embrace change positively. Highly organised, you’re able to prioritise effectively and balance priorities, and demonstrate an enthusiastic, positive approach when tasks require a quick step change in delivery. And always focussing on the bigger picture, you’ll ensure the business is ready to adapt to future changes.

You’ll embrace Pukka’s vision to connect people, plants and the planet and be capable of putting every effort into delivering results that enable us to make a difference.

About Pukka Herbs

Pukka Herbs harnesses the incredible power of nature through its award-winning organic and ethically sourced herbal teas, lattes and food supplements. Founded in 2001 by Tim Westwell and herbalist, Sebastian Pole, Pukka’s mission is to create a world where plants play a central role in human health and wellbeing. Pukka is a beacon for sustainable and ethical business. All Pukka’s teas are certified Fair for Life, one of the highest independent fair trade standards in the world and many of its teas use FairWild herbs. Pukka is a B-Corporation, signifying its ongoing commitment to put people and planet ahead of profits. And over one percent of its sales are given to environmental causes around the world every year through 1% for the Planet.

How to apply

If you’re intrigued and excited by what you’ve read so far, let’s see if you have what it takes to thrive at Pukka. To apply please use the link below and attach your CV, complete our application with your written answers to the four questions below, and submit your responses to the two written or video questions. Who are you? How do you relate to others? Heart or head? Describe your energy Your written or video submission: What inspires you about working at Pukka? What excites you about this job role? Pukka supports, facilitates and promotes equality of opportunity and a culture which celebrates diversity and inclusion. The diversity of our people is important for Pukka and we value and celebrate individual differences.

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