Delivery Policy

Deliveries are made using Royal Mail or courier, dependant on weight and volume. Please note that Royal Mail orders are not trackable.

For UK orders less than £35 - £2.99 will be added for post and packing.

For UK orders over £35– post and packing is FREE

For overseas deliveries the cost of carriage is calculated by weight and country, this variable cost will be displayed before confirming your order. We can ship to the majority of countries within Europe (please see drop down list of available countries when placing your order). Please note that we are currently unable to deliver to the rest of the world, including Norway, US, Canada and Japan. Please see our stockists page for stockists and distributors in these countries.

Pukka undertakes all best endeavours to ensure that your delivery arrives as soon as possible. Guidelines are as follows:

UK - please allow up to 7 working days for arrival of orders.

Rest of Europe - please allow up to 10 working days for arrival of orders.

Deliveries are subject to Royal Mail and courier operations and are subject to seasonal variations and adverse weather conditions. For any updates on your delivery, please log into your account or if you have still not received your order within the timescales above, please email enquiry@pukkaherbs.com

Please do not hesitate to contact Customer Services at Pukka if you require any further information or assistance either via the enquiry@pukkaherbs.com address above or by telephone on 0117 9640944 (selecting Option 2).